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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Bauer

December 18, 2025

5  out of  5
rating by Debbie Bauer
"Very great company to do busy with. Very responsive."
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Allison Zanis

December 16, 2025

5  out of  5
rating by Allison Zanis
"Shannon made insurance so easy to deal with ! she was very quick and always available to answer questions. we are glad to bundle with Shannon at state farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Timothy Charboneau

December 11, 2025

5  out of  5
rating by Timothy Charboneau
"Shannon has been my rep for a few years and has been great to work. Just a simple email or phone call and I am all set!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Muamer Durakovic

December 9, 2025

5  out of  5
rating by Muamer Durakovic
"Quick, easy and very responsive. Wonderful people if you need insurance give them a call."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Robert Lavoie

December 8, 2025

5  out of  5
rating by Robert Lavoie
"My time with Shannon was a blessing! She bundled my home and auto insurances and explained everything to me in concise and understandable ways. She saved me hundreds of dollars each month! 5 Stars for a great agent! The Best!😁"
We responded:
"Thank you for your 5-star review! My State Farm team and I are very blessed to be your good neighbor! Please call anytime!"
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Kristopher Stottlar

December 4, 2025

5  out of  5
rating by Kristopher Stottlar
"Shannon was wonderful to work with and has been giving me a great deal since day 1. Communication was reliable, quick, and thorough. Have recommended multiple friends and they were just as satisfied."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Herschel Chambers

December 4, 2025

5  out of  5
rating by Herschel Chambers
"Always a great experience. Helpful and knowledgeable!!!! Totally a 5 star business!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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George Defelice

December 2, 2025

5  out of  5
rating by George Defelice
"Great Agency, Best in the Lakes Region. Shannon Insures 5 properties and 8 motorcycles for ma I could not be with a better agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dj Harrison

November 22, 2025

5  out of  5
rating by Dj Harrison
"If I could give 10 stars, I would!! Shannon has been my State Farm rep for some time now and has always been super responsive, friendly and professional. Today I had an amazing experience. I called her on Saturday morning to inform her we were looking to possibly purchase a vehicle if we found the right deal. She replied letting me know to simply call if we do find one and she would take care of it. We headed to the dealership and much to our surprise, found exactly what we wanted and made a deal. I texted Shannon as the paperwork was being completed. I sent her the info and within literal minutes our insurance binder was sent over making our car buying experience seamless. As we all know this is sometimes very time consuming and frustrating. I can’t say enough good things about Shannon. Extremely, Highly recommend!! Thank you Shannon!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cindy Houston

November 21, 2025

5  out of  5
rating by Cindy Houston
"I had Shannon quote me for house and car insurance. She saved me a lot of money!! I transfered 3 policies to her, and have had other family members and friends call her for quotes as well. Each time, they have transferred to her. Great service, pleasant to work with, and knowledgeable about what she does. Highly recommend!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Harold Maloney

November 20, 2025

5  out of  5
rating by Harold Maloney
"Shannon is great to work with"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jasmine Quiroz Moulton

November 19, 2025

5  out of  5
rating by Jasmine Quiroz Moulton
"Hands down the most helpful, friendly, and informative insurance team I have ever worked with. Anytime I have had to call for insurance questions or concerns, Kris and Shannon have been there to answer all questions in a knowledgeable friendly way."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robert St Jacques Sr

November 18, 2025

5  out of  5
rating by Robert St Jacques Sr
"Shannon was very good at explaining everything . Web now have our insurances with state farm ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jennie Harrell

November 7, 2025

5  out of  5
rating by Jennie Harrell
"Shannon is super kind and goes the extra mile to make confusing insurance jargon understandable. She found several ways for us to save money on both homeowners and vehicle insurance that we were not aware were possibilities!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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April Vachon

November 7, 2025

5  out of  5
rating by April Vachon
"Shannon has been great to work with. She answers emails & calls very quickly, she takes care of everything I need just as quickly. Highly recommend her for your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Steve & Sue

November 5, 2025

5  out of  5
rating by Steve & Sue
"I had an "emergency" decision to make on Medicare-Supplemental insurance and the plan that would fit my needs. Shannon was able to talk to me and within hours to get the application completed!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lynn Stevens

October 28, 2025

5  out of  5
rating by Lynn Stevens
"Shannon was a pleasure to work with. She made the process so easy and seamless. Our former insurance company was getting far too expensive for us. We highly recommend Shannon Hoey for all of your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steve Olson

July 17, 2025

5  out of  5
rating by Steve Olson
"Shannon and Ken saved us a ton of money on homeowners insurance. In the process they consolidate both of our auto insurance accounts plus the homeowner's account into a single account with a single monthly payment. Very happy with the service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jbrown1879

June 24, 2025

5  out of  5
rating by jbrown1879
"Absolutely top notch customer service by a very professional team. They saved me a ton of money and even added rental insurance to my policy! Highly recommend to anyone looking to save money without sacrificing personal service!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mike Aronson

June 23, 2025

5  out of  5
rating by Mike Aronson
"As always , Shannon and her team make it incredibly easy to navigate changes to our multiple policies . It’s hard to find service like this anymore . What used to be a chore is now easy .On top of that we always seem to save money and time woth Shanno and her team"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cil Ball

June 3, 2025

5  out of  5
rating by Cil Ball
"I have had great service from Shannon these last three or four years. Great company to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tisha Chance

June 2, 2025

5  out of  5
rating by Tisha Chance
"Shannon and her entire team are the epitome of good neighbors! I guarantee they don’t sound hideous, and though I doubt they wear khakis, they’re irrefutable proof that attire isn’t what makes a great insurance broker. But seriously, I’d rather wait til the office was open than go though the app or the call center. They’ve consistently worked to ensure maximum coverage for best value, patiently implemented the seemingly never ending changes to vehicles and associated coverages, joined forces to fight the empire whenever called upon, and tolerated my insufferable ADHD and late payments with grace and humor. Go team Shannon!! p.s. No financial incentives have been offered - they’re really that good!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! If there was an award for best review yours just might win! We are happy to help anytime you need it! (We only wear khakis once in a while LOL!)"
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Michael Nguyen

May 20, 2025

5  out of  5
rating by Michael Nguyen
"Shannon is very helpful and expedient with all of her quotes. I have also been very happy with the prices and ease of use with the app. Would recommend State Farm all day long!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Heidi Aldrich

May 20, 2025

5  out of  5
rating by Heidi Aldrich
"Awesome to do business with!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cortney Jacques

May 20, 2025

5  out of  5
rating by Cortney Jacques
"Shannon & Ken are awesome at what they do!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"