Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rosalie LaPlante

Rosalie LaPlante

May 21, 2026

5  out of  5
rating by Rosalie LaPlante
"I was a customer with another insurance company for both my home and auto. I had not received a renewal quote for my auto insurance, and my home insurance was paid through my escrow account on my home mortgage. My bank received the renewal request and paid the home insurance premium timely, but I noticed my auto insurance was late by 4 days, and it was cancelled. When I called my old company, to find out why they cancelled my auto insurance without contacting me, they said that they had sent the renewal to me and it should have arrived on the due date. It did in fact arrive the day after the due date. They were willing to process the renewal retroactive to the due date, but it would take them another two days. I decided to call State Farm and Megan Bailey answered the phone. She worked with me to write a policy that took care of all my concerns including increasing some coverage and reflecting my 21-year-old granddaughter as a primary driver on my policy. Megan also provided me with home insurance with updated coverage and gave me a bundling discount on both auto and home. The cost of covering my expanded auto insurance was $57 less than I was paying before and with upgraded home insurance my additional yearly premium for home was only $20 more. Most importantly to me, Megan explained exactly what I was covered for on both policies. She also assisted my daughter with her auto insurance coverage with State Farm by explaining an issue my daughter had with her policy and getting it to the right person to address. Megan was able to do this before I even heard back from my original insurer. Both me and my daughter are very impressed with the competence and customer service we received with Megan Bailey. Thank you."
We responded:
"Rosalie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Shannon Hoey’s Team—we are always here to help!"
Profile photo of Kurt Labrie

Kurt Labrie

May 21, 2026

5  out of  5
rating by Kurt Labrie
"Always very responsive and super helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Kristina Aguilar

Kristina Aguilar

May 10, 2026

5  out of  5
rating by Kristina Aguilar
"Confident, professional and very helpful. Thanks again!"
We responded:
"Kristina, thank you for your wonderful review of State Farm Agent Shannon Hoey’s Team!"
Profile photo of Katelyn Hill

Katelyn Hill

May 8, 2026

5  out of  5
rating by Katelyn Hill
"Shannon will answer any of your questions and help with any of your needs. She is extremely knowledgeable, kind, and helpful. She made the insurance buying process an absolute breeze. I highly recommend if you’re looking for a reliable insurance agent!"
We responded:
"Thank you for the amazing review, Katelyn! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Dave Dalrymple

Dave Dalrymple

May 1, 2026

5  out of  5
rating by Dave Dalrymple
"Megan was my main point of contact during the information, quote, and finalization process. She was extremely thorough and was a great communicator. Couldn’t be more grateful of her efforts. Totally recommend checking out this business and dealing with Megan in particular!"
We responded:
"Thank you for the amazing review, Dave! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Sharon Littell

Sharon Littell

April 30, 2026

5  out of  5
rating by Sharon Littell
"Shannon was great! She saved me 500.00/yr on my car insurance. Great customer service!"
We responded:
"Thank you for the amazing review, Sharon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Rebecca Albert

Rebecca Albert

April 29, 2026

5  out of  5
rating by Rebecca Albert
"Megan was a tremendous help getting me better quotes on both homeowner and auto insurance than what I had been paying. She put the policies in place quickly and saved me a lot of money."
We responded:
"Wow, thank you for the 5-star review, Rebecca! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Emma Howe

Emma Howe

April 8, 2026

5  out of  5
rating by Emma Howe
"Shannon was incredibly attentive, and made switching over everything a breeze! She was friendly, responsive, and very patient in answering all questions. She got a fantastic rate as well; I truly can't recommend enough."
We responded:
"Thank you for the amazing review, Emma! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Richard Robinson

Richard Robinson

March 4, 2026

5  out of  5
rating by Richard Robinson
"Shannon was great and saved me a lot of money. It was easy and she helped with everything."
We responded:
"Thank you for the amazing review, Richard! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Abby Guinan

Abby Guinan

January 30, 2026

5  out of  5
rating by Abby Guinan
"Highly recommend!! Stellar rates, phenomenal customer service, quick responses- you can't get any better than this! Can't say enough about how fabulous Shannon is- and the savings is HUGE!"
We responded:
"Thank you for the amazing review, Abby! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Patrick Bare

Patrick Bare

January 4, 2026

5  out of  5
rating by Patrick Bare
"Professional service! As difficult as insurance can be, they make it a breeze!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jennifer Scott

Jennifer Scott

December 29, 2025

5  out of  5
rating by Jennifer Scott
"Shannon is always helpful and responsive!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Debbie Bauer

Debbie Bauer

December 18, 2025

5  out of  5
rating by Debbie Bauer
"Very great company to do busy with. Very responsive."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Allison Zanis

Allison Zanis

December 16, 2025

5  out of  5
rating by Allison Zanis
"Shannon made insurance so easy to deal with ! she was very quick and always available to answer questions. we are glad to bundle with Shannon at state farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Timothy Charboneau

Timothy Charboneau

December 11, 2025

5  out of  5
rating by Timothy Charboneau
"Shannon has been my rep for a few years and has been great to work. Just a simple email or phone call and I am all set!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Muamer Durakovic

Muamer Durakovic

December 9, 2025

5  out of  5
rating by Muamer Durakovic
"Quick, easy and very responsive. Wonderful people if you need insurance give them a call."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Robert Lavoie

Robert Lavoie

December 8, 2025

5  out of  5
rating by Robert Lavoie
"My time with Shannon was a blessing! She bundled my home and auto insurances and explained everything to me in concise and understandable ways. She saved me hundreds of dollars each month! 5 Stars for a great agent! The Best!😁"
We responded:
"Thank you for your 5-star review! My State Farm team and I are very blessed to be your good neighbor! Please call anytime!"
Profile photo of Kristopher Stottlar

Kristopher Stottlar

December 4, 2025

5  out of  5
rating by Kristopher Stottlar
"Shannon was wonderful to work with and has been giving me a great deal since day 1. Communication was reliable, quick, and thorough. Have recommended multiple friends and they were just as satisfied."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Herschel Chambers

Herschel Chambers

December 4, 2025

5  out of  5
rating by Herschel Chambers
"Always a great experience. Helpful and knowledgeable!!!! Totally a 5 star business!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of George Defelice

George Defelice

December 2, 2025

5  out of  5
rating by George Defelice
"Great Agency, Best in the Lakes Region. Shannon Insures 5 properties and 8 motorcycles for ma I could not be with a better agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Dj Harrison

Dj Harrison

November 22, 2025

5  out of  5
rating by Dj Harrison
"If I could give 10 stars, I would!! Shannon has been my State Farm rep for some time now and has always been super responsive, friendly and professional. Today I had an amazing experience. I called her on Saturday morning to inform her we were looking to possibly purchase a vehicle if we found the right deal. She replied letting me know to simply call if we do find one and she would take care of it. We headed to the dealership and much to our surprise, found exactly what we wanted and made a deal. I texted Shannon as the paperwork was being completed. I sent her the info and within literal minutes our insurance binder was sent over making our car buying experience seamless. As we all know this is sometimes very time consuming and frustrating. I can’t say enough good things about Shannon. Extremely, Highly recommend!! Thank you Shannon!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Cindy Houston

Cindy Houston

November 21, 2025

5  out of  5
rating by Cindy Houston
"I had Shannon quote me for house and car insurance. She saved me a lot of money!! I transfered 3 policies to her, and have had other family members and friends call her for quotes as well. Each time, they have transferred to her. Great service, pleasant to work with, and knowledgeable about what she does. Highly recommend!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Harold Maloney

Harold Maloney

November 20, 2025

5  out of  5
rating by Harold Maloney
"Shannon is great to work with"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jasmine Quiroz Moulton

Jasmine Quiroz Moulton

November 19, 2025

5  out of  5
rating by Jasmine Quiroz Moulton
"Hands down the most helpful, friendly, and informative insurance team I have ever worked with. Anytime I have had to call for insurance questions or concerns, Kris and Shannon have been there to answer all questions in a knowledgeable friendly way."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Robert St Jacques Sr

Robert St Jacques Sr

November 18, 2025

5  out of  5
rating by Robert St Jacques Sr
"Shannon was very good at explaining everything . Web now have our insurances with state farm ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"